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Frequently Asked Questions

About the recollect.gg companion app for Grand Archive TCG.

How does the Card Scanner work?

The Card Scanner uses your device camera to identify Grand Archive cards in real time. Point your camera at any card and the app instantly recognizes it, then lets you add it to your collection or deck with one tap.

How do I add cards to my collection?

You can add cards via the Card Scanner (camera), by searching for cards manually in the Card Browser, or by importing an existing deck list. Your collection syncs automatically to your recollect.gg account and is accessible on both mobile and web.

Can I build decks on the mobile app?

Yes! The Deck Builder lets you create, edit, and share full decks directly from your phone. Legality is checked live against Standard and Pantheon formats, and your decks are synced with recollect.gg and accessible everywhere.

How does the Life Counter work?

The Life Counter tracks HP for both players during a match. Tap or swipe to adjust life totals quickly during play. You can customize starting values and reset between games.

What is Event Deck Comparison?

Event Deck Comparison lets you load any winning tournament deck alongside your own and see the differences side by side — which cards you're missing, upgrades, and swaps, all in one view.

What are Ultra HD Scans?

Ultra HD Scans are high-resolution card images captured by our scanning team. They reveal print quality, foil texture, and artwork detail at a level standard card images can't match. Available directly in the card detail view.

The app is not recognizing my card. What should I do?

Make sure the card is well-lit, flat, and free from glare, and that your camera lens is clean. If the issue persists, use the manual search instead. You can report unrecognized cards via the feedback option inside the app.

How do I delete my account and data?

Go to Settings → Account → Delete Account inside the app. This permanently removes your account and all associated data. You can also submit a deletion request using the contact form on this page.

Does the app work offline?

Card scanning and browsing your local collection are available offline. Syncing with your account, loading tournament data, and accessing Ultra HD Scans require an internet connection.

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